How can a CRM system strengthen your relationships with guests?
With new kinds of guest expectations post-Covid, it’s important you take time to consider the entire guest experience.…
Cancellations rates: where do they stand and how can you overcome them?
Hotel cancellation rates have been steadily rising for years, in part fueled by a culture of ‘book now,…
8 Challenges You’ll Face When Implementing a Revenue Strategy [for Independent Hotels]
Implementing a revenue strategy comes with a unique set of challenges, on top of the existing challenges facing…
How personalisation can increase your revenue
According to Hubspot, “consumers don’t just like personalized marketing experiences. They expect them.” If you think about it,…
How to have a successful virtual meeting with your booking engine provider
After a year of living through a pandemic, we have found ourselves immersed in the world of virtual…
The relationship between technology & driving hotel revenue
What does a post-Covid world look like? None of us know just yet, but it’s estimated that the…
How can you reduce your cancellation rates in 2020?
As a hotelier, it’s part and parcel to account for a certain number of cancellations every year. OTAs…
Revenue Managers – here’s what you need to do in January!
With a new year comes a new opportunity to reboot, refresh, and take stock of what needs to…
How to be a brilliant Revenue Manager
As we near the end of the year, we thought it would be helpful to provide a little…
Budget Season – How’s 2020 Looking?
We’re nearing the end of another year – 2020 is only around the corner. As we busily bustle…
