Our Latest Guide - Maximising Revenue through the Customer Booking Journey

Our Latest Guide - Maximising Revenue through the Customer Booking Journey

Calling on more than 20 years of booking expertise, our latest guidance has been pulled together to simplify the lives of hoteliers – helping to deliver commercial success through direct bookings for independent, resort and group hotels.

The comprehensive guide looks at how hoteliers can go about maximising revenues throughout the customer booking journey. Through persuasive messaging, intelligent upsells and upgrades, urgency messages and many more subtle steers – hoteliers can create a guest-centric journey that generates you more revenue.

Net Affinity Guide

For hotels to operate successfully, it’s all about the revenue. After all, no matter how good your guest experience is or how impressive the décor, revenue is what sustains a hotel. Put simply, without strong revenue streams, the rest will fall apart.

Guide Highlights:

  • Persuasive messaging and paradox of choice
  • Spot and increase revenue opportunities
  • Master the art of demand and no-availability management
  • Customise and personalise the booking process for maximum impact
  • Reap the revenue rewards of ancillary products.
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