What is the Importance of the Digital Customer Journey?
In today's highly competitive hospitality landscape, understanding the digital customer journey is...
Complimentary Booking Journey Analysis
As book direct experts and providers of market-leading booking engine technology, we have a wealth...
Getting your hotel ready for autumn bookings
Generally speaking, summer 2023 is going well for hotels so far. Travel demand is looking strong...
The balance of smart technology
A journalist for the New York Times recently wrote a piece about her irritation with smart...
The importance of hotel post and pre-stay emails
According to Expedia Group's 2023 Traveller Value Index Report, there is countless evidence that...
How to fight rate disparity and keep your room rates in check
The problem of rate parity is only becoming more serious. Travellers are constantly comparing rates...
How to be a smarter hotel revenue manager
As a hotel revenue manager, you're essentially tasked with the success of your property. It's a...
Irish hoteliers, prepare for the new February bank holiday
In Ireland, we have been blessed with a new Bank Holiday - St Brigid's Day (this year, falling on...
New year, new hotel bookings
What will 2023 bring? We don't know for certain, but there are plenty of reasons to be positive if...
A 2022 roundup for hotels
2022 was the year the world’s feathers finally settled after such a tumultuous ruffling. It was...
Book direct is growing – here's how to strengthen your strategy
Online Direct Is the Fastest-Growing Hotel Distribution Channel
10 things to look for in a hotel booking engine provider
Your hotel booking engine provider should give you a highly flexible, fully controllable,...
Hoteliers, improve conversions with email marketing
Email is one of the most effective and powerful ways of communicating with your customer base,...
